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    <loc>https://www.kelseyocallaghan.com/meshin</loc>
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    <lastmod>2015-06-15</lastmod>
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      <image:title>Xerox PARC: Meshin</image:title>
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      <image:title>Xerox PARC: Meshin - MeshinNow Wireframes</image:title>
      <image:caption>Communicated high-level navigation model for the Android app 'MeshinNow' through wireframes, this document was given to developers with corresponding graphical assets.</image:caption>
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      <image:title>Xerox PARC: Meshin</image:title>
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      <image:title>Xerox PARC: Meshin</image:title>
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  <url>
    <loc>https://www.kelseyocallaghan.com/urban</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2015-06-15</lastmod>
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      <image:title>Department of Veteran's Affairs - App Visual Language</image:title>
      <image:caption>Designed 7 on-brand splash screens and corresponding app icons in a series of apps for the US Department of Veterans Affairs. Responsible for asset delivery and supported implementation throughout development.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431243154-CDW2R63KO0SCJ2V9CF8R/Screen+Shot+2014-10-27+at+9.59.59+AM.png</image:loc>
      <image:title>Department of Veteran's Affairs - Mobile application for Cognitive Processing Therapy</image:title>
      <image:caption>Collaborated with psychologists to define and document an intuitive mobile experience for veterans undergoing CPT treatment. Lead UX designer and project manager responsible for content organization, interaction and visual design from inception through final delivery and QA testing.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431251971-L4L7F9HZ54N8RCY0LZQE/Screen+Shot+2014-10-27+at+10.00.35+AM.png</image:loc>
      <image:title>Department of Veteran's Affairs - A cohesive series of mobile applications</image:title>
      <image:caption>Working alongside another designer and subject matter experts, created simple, intuitive user experiences for apps to help veterans and service members suffering from PTSD and depression.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431269629-A0MMV3DTWW76OVVV9ARL/Screen+Shot+2014-10-27+at+10.24.45+AM.png</image:loc>
      <image:title>Department of Veteran's Affairs - Live work</image:title>
      <image:caption>Contributed to the interaction and visual design of over 8 apps that are available on the App Store and making an impact to improve the lives of Veterans.</image:caption>
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      <image:title>Department of Veteran's Affairs</image:title>
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      <image:title>Department of Veteran's Affairs</image:title>
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  <url>
    <loc>https://www.kelseyocallaghan.com/work</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2015-06-15</lastmod>
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      <image:title>work</image:title>
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      <image:title>work</image:title>
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      <image:title>work</image:title>
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      <image:title>work</image:title>
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      <image:title>work</image:title>
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      <image:title>work</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352287344-033BCBS35XQH3U9220XW/waterwatcher1.jpg</image:loc>
      <image:title>work - Water Watcher indicator near sink</image:title>
      <image:caption>The indicator is the visible part of Water Watcher, which gives in-moment feedback. Gentle, ambient LEDs illuminate in a sequence to indicate how much water is actually being used. Once the water stops running, the indicator briefly shows where the house is in its daily usage. The indicator is designed to be attractive and visible, while not intrusive.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433127197751-OB91UA2OVA7S6MTKJAUH/waterwatcher_2.jpg</image:loc>
      <image:title>work - Versitle indicator provides point of use feedback at any sink</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352438944-JHWPYVSVB0ITD7I34V4O/waterwatcher_ecosystem.png</image:loc>
      <image:title>work - Water Watcher Ecosystem</image:title>
      <image:caption />
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352415946-KZD6JW6MQTNQVTEX2667/waterwatcher_5.png</image:loc>
      <image:title>work - Water Watcher LED feedback</image:title>
      <image:caption>The indicator is the visible part of Water Watcher, which gives in-moment feedback. Gentle, ambient LEDs illuminate in a sequence to indicate how much water is actually being used. For instance at the kitchen sink where session length varies 4 rings equate to a gallon, providing quantifiable information about the immediate usage. Once the water stops running, the indicator briefly shows where the house is in its daily usage. The indicator is designed to be attractive and visible, while not intrusive.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352365000-02ZLYAS2EI7BOP7WCKGB/ID.jpg</image:loc>
      <image:title>work - Monitor and Indicator</image:title>
      <image:caption>A monitor that easily hooks up to the incoming water line goes under the sink (or behind the shower head or toilet). It measures the amount of water being used and sends that data to the indicator and the app. Currently, the monitor needs to be plugged in, but future iterations could see it powered hydroelectrically by the water flowing through it.</image:caption>
    </image:image>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352450415-N1NAFEC3GB8WY8R5K5ZY/waterwatcher_app1.jpg</image:loc>
      <image:title>work - App: Splash, Daily Reserve, Daily Usage</image:title>
      <image:caption>The final part is the Water Watcher app that lets users see overall usage, long-term trends, and set water conservation goals. The app lets you coordinate multiple Water Watchers for a coherent picture of a house’s water use.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352452319-N4LZF5W0JEPCB6Y97P6X/waterwatcher_app2.jpg</image:loc>
      <image:title>work - App: Trends, Goal Setting and Community</image:title>
      <image:caption />
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352526286-S7OOSRSBVC3KL6CZN77G/waterwatcher_research.png</image:loc>
      <image:title>work - Research Summary</image:title>
      <image:caption>We started with desk research and interviews, talking to people about how they think about water. We found that most people simply have no idea how much water they use in a day, so what does a 20% reduction even look like? While millions of gallons of water are wasted, we simply don’t realize it because it’s hard to register and measure. It all vanishes – literally – down a drain. A water bill isn’t sufficient for any kind of meaningful behavior change.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352527620-SJXQDS6NPINDQKTJFK13/waterwatcher_insights.png</image:loc>
      <image:title>work - Research Insights</image:title>
      <image:caption>We synthesized our research to generate 5 high-level take aways. These transpired into design principles that helped guide the concept generation and subsequent design phases.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352535922-DU4KV8LFI41QPTZERHSP/waterwatcher_prototype.png</image:loc>
      <image:title>work - Proof of Concept Prototype</image:title>
      <image:caption>Experimenting and prototyping with different solutions at our kitchen sink helped validate our concept and understand the needs of individuals at that touchpoint. We integrated the learnings to improve the device feedback and ongoing benefits that are percieved as helpful.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352538667-RT036V4IBGWVWZ26YCIJ/waterwatcher_brand.png</image:loc>
      <image:title>work - Brand Identity and Attributes</image:title>
      <image:caption>Brainstorms and numerous iterations to the logo resulted in a strong brand identity to further define the Water Watcher offering.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352552666-F9VO093QE85PAFYWEQ99/waterwatcher_4.png</image:loc>
      <image:title>work - Determining LED Feedback</image:title>
      <image:caption>The distinct placement and color of LEDs enables a full spectrum of feedback. Our research found that communicating information at the point of usage had more impact to reduction than a cumulative capture of usage, such as a report at the end of the month. Feedback that not only shows data but also advises with prescriptive benchmarks is more likely to affect behavior.</image:caption>
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      <image:title>work - Universal, 'tools-free' installation</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414433595772-1RITBMQEIBPO4WTONKN0/H2O_ServiceBlueprint_v6.png</image:loc>
      <image:title>work - Service Design Blueprint</image:title>
      <image:caption>The service is designed to evolve as residents use it and extend conservation throughout the household at varied touchpoints including sinks and showers.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414536468050-JBPRBU0GXYIA4XXTV9W5/Screen+Shot+2014-09-24+at+1.41.12+PM.png</image:loc>
      <image:title>work - Featured in FastCompany and Smart Design website</image:title>
      <image:caption>http://www.fastcoexist.com/3035859/the-water-watcher-lights-up-as-youre-wasting-precious-water-ahem-california#1   </image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355025959-9UWPGI6GCWR9FS67F2G2/Emotiv_1.png</image:loc>
      <image:title>work - Emotiv Insight App</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355323153-2RIVLTAFCV8CG5BCMPV1/Screen+Shot+2014-10-26+at+1.27.31+PM.png</image:loc>
      <image:title>work - Insight headband and previous app design</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355031044-2NWK0CCPUHZ8Z9AUWFCN/Screen+Shot+2014-10-26+at+11.31.27+AM.png</image:loc>
      <image:title>work - Establishing Design Principles</image:title>
      <image:caption>Early on we proposed set of comprehensive design principles to guide the strategic design efforts that would follow.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355047290-UTZAWF6X679R8KL38I1J/Screen+Shot+2014-10-26+at+11.32.00+AM.png</image:loc>
      <image:title>work - Information Architecture</image:title>
      <image:caption>Emotiv's first wearable appealed to the scientific, early-adopter demographic but the Insight aspires to connect with the everyday consumer. We organized the extensive offering and feature possibilities in a way that makes sense for their target market.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355059438-G9LU1EJ2DE6TUL6GAJ74/Screen+Shot+2014-10-26+at+11.32.23+AM.png</image:loc>
      <image:title>work - Interaction Models</image:title>
      <image:caption>As the interactive extension of the wearable, it's critical that the mobile touchpoint feel approachable and intuitive. We proposed three overarching interaction models and quickly created prototypes for each to assist in the decision making process. Being able to interact with the varied navigations enabled the client to make an informed decision on-the-spot.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355083551-CDYZKE6HBBZ5DDD0ZY9K/Screen+Shot+2014-10-26+at+11.32.39+AM.png</image:loc>
      <image:title>work - Annotated Wireframes: BAS</image:title>
      <image:caption>The brain activity score is a summarized metric of progress across categories that people can quickly reference and interpret that data from the EEG scan.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414538062351-0669NMBA94H4ZSM3T6OJ/Screen+Shot+2014-10-26+at+11.33.01+AM.png</image:loc>
      <image:title>work - Wireframes &amp; logic for 'Challenges'</image:title>
      <image:caption>Emotiv was unsure how to incorporate gamification and we took on this topic in many of our design sessions. We determined individual, managable Challenges to be the best way to incentivize consumers and encourage routine usage without feeling burdensome.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414355107484-1GSGRGJDE9Q6VXJ15AJV/Screen+Shot+2014-10-26+at+11.34.03+AM.png</image:loc>
      <image:title>work</image:title>
      <image:caption>We teamed with the communication designer to create a visual design direction, which was applied to the wireframes to provide a sample of high-fidelity screens.</image:caption>
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      <image:title>work - Client Feedback</image:title>
      <image:caption>Emotiv had nothing but positive feedback and gratitude following our engagement.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414390505320-BCQBIF3NRA18FSVL0316/Screen+Shot+2014-10-26+at+11.14.01+PM.png</image:loc>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431239131-R9H1ZICPS1U21PQI2ALR/Screen+Shot+2014-10-27+at+10.00.17+AM.png</image:loc>
      <image:title>work - App Visual Language</image:title>
      <image:caption>Designed 7 on-brand splash screens and corresponding app icons in a series of apps for the US Department of Veterans Affairs. Responsible for asset delivery and supported implementation throughout development.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431243154-CDW2R63KO0SCJ2V9CF8R/Screen+Shot+2014-10-27+at+9.59.59+AM.png</image:loc>
      <image:title>work - Mobile application for Cognitive Processing Therapy</image:title>
      <image:caption>Collaborated with psychologists to define and document an intuitive mobile experience for veterans undergoing CPT treatment. Lead UX designer and project manager responsible for content organization, interaction and visual design from inception through final delivery and QA testing.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431251971-L4L7F9HZ54N8RCY0LZQE/Screen+Shot+2014-10-27+at+10.00.35+AM.png</image:loc>
      <image:title>work - A cohesive series of mobile applications</image:title>
      <image:caption>Working alongside another designer and subject matter experts, created simple, intuitive user experiences for apps to help veterans and service members suffering from PTSD and depression.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414431269629-A0MMV3DTWW76OVVV9ARL/Screen+Shot+2014-10-27+at+10.24.45+AM.png</image:loc>
      <image:title>work - Live work</image:title>
      <image:caption>Contributed to the interaction and visual design of over 8 apps that are available on the App Store and making an impact to improve the lives of Veterans.</image:caption>
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      <image:title>work - MeshinNow Wireframes</image:title>
      <image:caption>Communicated high-level navigation model for the Android app 'MeshinNow' through wireframes, this document was given to developers with corresponding graphical assets.</image:caption>
    </image:image>
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    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128500688-FM9I158ZJ1WIH3M32T0F/Site+Map+2.png</image:loc>
      <image:title>work - U4B Web Platform IA</image:title>
      <image:caption>Conducting an audit on the existing features across the Uber for Business platform revealed inconsistencies that frequently accompany a minimum viable product with aggressive timelines. I proposed an information architecture that organized content to align with admin’s frequent task flows and mental model.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128617394-HAYYU6SKST4MEW73TQK2/DashboardWiresframes.jpg</image:loc>
      <image:title>work - Overview Page Concepts</image:title>
      <image:caption>I presented three concepts for the new ‘Overview Page’ exploring best means to visually communicate account information and comparative data. These wireframes were brought into visual design for testing.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128614318-5PUJL2W9LRMRGYS83ABF/DashboardWiresframes2.jpg</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128629780-A57V2SQAHN9OBNGMGUYZ/Uber_OverviewTab_A.png</image:loc>
      <image:title>work - Overview Tab Screens</image:title>
      <image:caption>The concept wireframes were brought into visual design for testing.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128628972-VZD0KX78J5TYLNT73CWZ/Uber_OverviewTab_B.png</image:loc>
      <image:title>work</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128699194-3W412OTV15Z20PGIQCYF/Uber_Overview_UserStudy2.png</image:loc>
      <image:title>work - Overview Page Research</image:title>
      <image:caption>Following the customer research I presented the high-level findings and advised next steps in a deck that integrated clips from the studies to be shared throughout the team.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128690644-HSWHK9C4NY0AP53WYYA0/Uber_Overview_UserStudy3.png</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433128691595-CS04NILOI5BQJOTEC2TK/Uber_Overview_UserStudy4.png</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433132351085-P1FU3YGAKTQRROTPZBEU/Uber_TripsTab_wireframes.png</image:loc>
      <image:title>work - Trips Page Wireframes</image:title>
      <image:caption>Customer research around our existing ‘Trips Page’ provided actionable recommendations. These were captured in an annotated design document and implemented by the engineering team.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433132230755-3BWBUCQP4IF2CX3VQP78/Uber_TripsTab_Details.png</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433216767630-6IJJZ7E1V6RMF4F3QSF8/U4B+-+Customer+Journey.png</image:loc>
      <image:title>work - Monthly Billing Customer Journey</image:title>
      <image:caption>A simple customer journey did wonders when communicating with stakeholders across the organization. It was critical that we distill the underlying complexity into a seamless monthly billing experience and build towards that vision.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433216766177-V17RJJV3BY58BRZDVPCB/MonthlyBilling_ReviewPeriod.png</image:loc>
      <image:title>work - Monthly Billing Process Overview</image:title>
      <image:caption>The introduction of monthly billing involved a great deal of back and front-end complexity. By outlining the processes that take place throughout the different stages of a billing cycle, we set a solid foundation for collaboration and across teams within Uber from finance to engineering.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433216766328-3AMIDK1LF56S7ST9NQ1V/MonthlyBilling_Flow.png</image:loc>
      <image:title>work - Monthly Billing Flow Chart</image:title>
      <image:caption>The visual flow chart accompanied the process overivew to illustrate the possible paths and edge cases. In many of the technical discussions my role was to ensure the voice of the user be heard and stress the importance of building out a scalable solution and not rely on shortcuts.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433216767749-HAXVQKMFK1SRSIIW4PXG/U4B_MonthlyBilling_PhaseOverview.png</image:loc>
      <image:title>work - Project Phasing Visual</image:title>
      <image:caption>With a better understanding of the pieces required to make monthly billing a success, we could accurately scope the project and prioritize certain phases for release. Breaking down the larger phases into manageable sprints enabled a more efficient working cadence for design and engineering.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433217975481-NZK4NKFXZI8E2WKV5H55/UberMonthlyStatement_Wireframe.png</image:loc>
      <image:title>work - Monthly Statement Wireframe</image:title>
      <image:caption>After collecting the critical information needs for admins, finance and legal in a monthly statement, I defined a hierarchy and detailed capture of the edge cases in an annotated wireframe. Engineering was able to build out the logic against this document while visual design ran in parallel.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433217966417-A6OR9SE4PZU8P2LZV36X/Uber_MonthlyStatement.png</image:loc>
      <image:title>work - Monthly Statement Final Design</image:title>
      <image:caption>As the wireframes progressed into final PDF design, it was critical that the statement be boldly Uber yet easily parsed. We worked with a talented engineering team that went above and beyond to accommodate our design requests and they built out a new PDF generation system.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433218004178-BBGVO2KCHQB1MBYVDL5T/MonthlyBilling_UserStudy.png</image:loc>
      <image:title>work - Monthly Statement User Study</image:title>
      <image:caption>The final designs were put in front of users to ensure it addressed the distinct needs of company’s billing processes.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433217957226-8N2PMAUFL5GQ9VJ6CWGO/MonthlyBilling_UserStudy2.png</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433217970510-M0RCMKKE4FGL4PHV34T1/UberMonthlyStatement_VisualSpec.png</image:loc>
      <image:title>work</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433219352910-F05VR4NKXUXKBU53U5RV/IMG_1541.JPG</image:loc>
      <image:title>work - Persona Workshop</image:title>
      <image:caption>Collaborating with Uber’s head of research, we extracted customer insights from designers, product managers, business development and customer support roles.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433219348361-EX8IBHJ2CWE2UMWREINI/IMG_1619.JPG</image:loc>
      <image:title>work - Persona Synthesis</image:title>
      <image:caption>I drove the post-workshop synthesis efforts to cull the broad learnings by systematically grouping according to activities, goals and product needs. This resulted in 7 distinct clusters that make up our user types.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433379018338-ROJSCIXF2IF3TU0QTCYI/Persona+1.png</image:loc>
      <image:title>work - U4B Persona Placemat</image:title>
      <image:caption>I translated the data groupings into persona placemats to consistently channel the voice of our users while maintaining speed and quality throughout product development.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433379017904-ALXH3HDRRZTWNHTH3ZVF/Persona+2.png</image:loc>
      <image:title>work - U4B Persona Placemat</image:title>
      <image:caption>A total of 7 personas were created to support the U4B team.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kelseyocallaghan.com/save-the-date</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2013-09-03</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414433280639-F49HWQMQPXAZMZZ3V24E/Kristen_Front_Final.png</image:loc>
      <image:title>Save the Dates</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1434344873213-9NQXVXORM14WB76ZIWU7/JessiJon_savedate_color_v2+%282%29.png</image:loc>
      <image:title>Save the Dates</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1434344872465-0W9GMRI1M55MPLZTQSR0/becsInvite_FrenchA.jpg</image:loc>
      <image:title>Save the Dates</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414433257760-P8ANCGRT7RSDRXFVWZUH/Kristen_Front_Final.png</image:loc>
      <image:title>Save the Dates</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kelseyocallaghan.com/paypal</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2015-06-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414390505320-BCQBIF3NRA18FSVL0316/Screen+Shot+2014-10-26+at+11.14.01+PM.png</image:loc>
      <image:title>PayPal</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414390507172-7QL32UQ6L1CMXUUU4SF2/Screen+Shot+2014-10-26+at+6.29.18+PM.png</image:loc>
      <image:title>PayPal</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414608804009-G74D62KCL36T7HWF7VL2/Screen+Shot+2014-10-26+at+6.29.33+PM.png</image:loc>
      <image:title>PayPal</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414389305319-TK0B2Y5KRU4BGXXISCTO/Screen+Shot+2014-10-26+at+6.29.18+PM.png</image:loc>
      <image:title>PayPal</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.kelseyocallaghan.com/waterwatcher</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2014-10-28</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352287344-033BCBS35XQH3U9220XW/waterwatcher1.jpg</image:loc>
      <image:title>Water Watcher - Water Watcher indicator near sink</image:title>
      <image:caption>The indicator is the visible part of Water Watcher, which gives in-moment feedback. Gentle, ambient LEDs illuminate in a sequence to indicate how much water is actually being used. Once the water stops running, the indicator briefly shows where the house is in its daily usage. The indicator is designed to be attractive and visible, while not intrusive.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414536892665-LTYXCEUBEE836MBS8DIZ/image-asset.png</image:loc>
      <image:title>Water Watcher - Water Watcher Overview Video</image:title>
      <image:caption>It’s surprising how much water we use without thinking. With a seemingly endless supply at a low-cost, we don’t usually pay attention to the amount going down the drain. From sink to shower, our water use accumulates, resulting in a significant drain to a limited resource. Even people who want to conserve water have no idea how much idea how much water they’re using. 2015 Interaction award shortlist for ‘Disrupting’ &amp; ‘Engaging’ categories</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414349727053-VCJ8QI38PBR6UBEZ8Y8Z/waterwatcher1.jpg</image:loc>
      <image:title>Water Watcher</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1433127197751-OB91UA2OVA7S6MTKJAUH/waterwatcher_2.jpg</image:loc>
      <image:title>Water Watcher - Versitle indicator provides point of use feedback at any sink</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352438944-JHWPYVSVB0ITD7I34V4O/waterwatcher_ecosystem.png</image:loc>
      <image:title>Water Watcher - Water Watcher Ecosystem</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352415946-KZD6JW6MQTNQVTEX2667/waterwatcher_5.png</image:loc>
      <image:title>Water Watcher - Water Watcher LED feedback</image:title>
      <image:caption>The indicator is the visible part of Water Watcher, which gives in-moment feedback. Gentle, ambient LEDs illuminate in a sequence to indicate how much water is actually being used. For instance at the kitchen sink where session length varies 4 rings equate to a gallon, providing quantifiable information about the immediate usage. Once the water stops running, the indicator briefly shows where the house is in its daily usage. The indicator is designed to be attractive and visible, while not intrusive.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352365000-02ZLYAS2EI7BOP7WCKGB/ID.jpg</image:loc>
      <image:title>Water Watcher - Monitor and Indicator</image:title>
      <image:caption>A monitor that easily hooks up to the incoming water line goes under the sink (or behind the shower head or toilet). It measures the amount of water being used and sends that data to the indicator and the app. Currently, the monitor needs to be plugged in, but future iterations could see it powered hydroelectrically by the water flowing through it.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352450415-N1NAFEC3GB8WY8R5K5ZY/waterwatcher_app1.jpg</image:loc>
      <image:title>Water Watcher - App: Splash, Daily Reserve, Daily Usage</image:title>
      <image:caption>The final part is the Water Watcher app that lets users see overall usage, long-term trends, and set water conservation goals. The app lets you coordinate multiple Water Watchers for a coherent picture of a house’s water use.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352452319-N4LZF5W0JEPCB6Y97P6X/waterwatcher_app2.jpg</image:loc>
      <image:title>Water Watcher - App: Trends, Goal Setting and Community</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352526286-S7OOSRSBVC3KL6CZN77G/waterwatcher_research.png</image:loc>
      <image:title>Water Watcher - Research Summary</image:title>
      <image:caption>We started with desk research and interviews, talking to people about how they think about water. We found that most people simply have no idea how much water they use in a day, so what does a 20% reduction even look like? While millions of gallons of water are wasted, we simply don’t realize it because it’s hard to register and measure. It all vanishes – literally – down a drain. A water bill isn’t sufficient for any kind of meaningful behavior change.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352527620-SJXQDS6NPINDQKTJFK13/waterwatcher_insights.png</image:loc>
      <image:title>Water Watcher - Research Insights</image:title>
      <image:caption>We synthesized our research to generate 5 high-level take aways. These transpired into design principles that helped guide the concept generation and subsequent design phases.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352535922-DU4KV8LFI41QPTZERHSP/waterwatcher_prototype.png</image:loc>
      <image:title>Water Watcher - Proof of Concept Prototype</image:title>
      <image:caption>Experimenting and prototyping with different solutions at our kitchen sink helped validate our concept and understand the needs of individuals at that touchpoint. We integrated the learnings to improve the device feedback and ongoing benefits that are percieved as helpful.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352538667-RT036V4IBGWVWZ26YCIJ/waterwatcher_brand.png</image:loc>
      <image:title>Water Watcher - Brand Identity and Attributes</image:title>
      <image:caption>Brainstorms and numerous iterations to the logo resulted in a strong brand identity to further define the Water Watcher offering.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352552666-F9VO093QE85PAFYWEQ99/waterwatcher_4.png</image:loc>
      <image:title>Water Watcher - Determining LED Feedback</image:title>
      <image:caption>The distinct placement and color of LEDs enables a full spectrum of feedback. Our research found that communicating information at the point of usage had more impact to reduction than a cumulative capture of usage, such as a report at the end of the month. Feedback that not only shows data but also advises with prescriptive benchmarks is more likely to affect behavior.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414352607592-7FZE8JM44ET9UND08X4F/ID2.jpg</image:loc>
      <image:title>Water Watcher - Universal, 'tools-free' installation</image:title>
      <image:caption />
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414433595772-1RITBMQEIBPO4WTONKN0/H2O_ServiceBlueprint_v6.png</image:loc>
      <image:title>Water Watcher - Service Design Blueprint</image:title>
      <image:caption>The service is designed to evolve as residents use it and extend conservation throughout the household at varied touchpoints including sinks and showers.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414536468050-JBPRBU0GXYIA4XXTV9W5/Screen+Shot+2014-09-24+at+1.41.12+PM.png</image:loc>
      <image:title>Water Watcher - Featured in FastCompany and Smart Design website</image:title>
      <image:caption>http://www.fastcoexist.com/3035859/the-water-watcher-lights-up-as-youre-wasting-precious-water-ahem-california#1   </image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.kelseyocallaghan.com/brand</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2013-09-03</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432247177-M9S1BD3BSH4TT8S8ZVQO/Concat_Post.png</image:loc>
      <image:title>Brand Identity</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432271427-R7QG3JRQAD632HJIBA0C/connect-key-poster_RGB.png</image:loc>
      <image:title>Brand Identity</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432271722-ZTKX7B12D91AAM1S6ERL/Screen+Shot+2014-10-27+at+10.02.02+AM.png</image:loc>
      <image:title>Brand Identity</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432271828-ILB7PCQNAQ2E128ILKY5/YoS_Logo_Large.png</image:loc>
      <image:title>Brand Identity</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432273132-508OET0IYINGPZ11IKDO/Screen+Shot+2014-10-27+at+10.47.00+AM.png</image:loc>
      <image:title>Brand Identity</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/544d376ae4b0e23b98def45f/1414432275696-DLNI9VBF8NRS06E3OOPL/Screen+Shot+2014-10-27+at+10.47.19+AM.png</image:loc>
      <image:title>Brand Identity</image:title>
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